Cancellation and  No Show Policy

Things come up, we all have it happen. If you foresee a reason you won't be able to show up please notify me as early as you can.  Below are a few more details about Cancellations and No Shows.  

Cancellations/Reschedule
  • A cancellation is given with at least a 24 hour notice. 

  • Appointments that are rescheduled without a 24 hour notice, must be rescheduled within 7 days of the orginal appointment for the appointment to not be considered a No Show/Late Cancellation appointment and to be subject to a 'no show' fee.  If the rescheudled appointment is then cancelled at any time, it will be subject to a 'no show' fee. 

No Show
  • No show is considered any cancellation of an appointment without 24 hour notice or not showing for your appointment at all. ​

  • If you are more than 15 minutes late you are considered a ‘no show’, we cannot guarantee the services will be rendered.  No show appointments will be charged 50% of the appointment that you no showed for, this will be charged to the credit card that you put on file when booking your appointment.  

  • No showing on a gift certificate appointment will result in the lost of 50% of the full price of the appointment that you no showed for.  That amount will be deducted from your gift certificate amount.

  • No showing on a promotional gift card, certificate or service will result in the lost of that a card, certificate or services.  (promotional services include, giveaways, drawings, donated services)​

  • No showing on a Membership appointment will result in the lost of that appointment.  

  • After one or more No Show appointments, we will require full payment when your appointment is scheduled.  

 

updated May '19

Jb Skin Studio

Jb persona, LLC

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308 W. McDermott Dr. Ste. 140, Studio 107

Allen, TX 75013

Inside of Century Salon Suites